Refund Policy
Effective Date: 04/24/2025
At VapeTrex.com, we take pride in delivering premium smoke and vape products quickly and discreetly. However, due to the nature of the products and manufacturer policies, we have a strict refund and return policy in place.
All Sales Are Final
Please note the following:
- All tobacco products and disposable vape device sales are FINAL.
- We do not offer refunds, returns, or exchanges on disposable vapes, regardless of the reason — including but not limited to:
- Defective devices
- User error
- Change of mind
This policy is in place because vape manufacturers offer no guarantees or warranties on disposable vape products.
Order Issues
If you received the wrong item or your order was incomplete, please contact us within 24 hours of delivery at:
📧 Email: delivery@vapetrex.com
📞 Call/Text/WhatsApp: (954) 516-3629
We will make reasonable efforts to address order fulfillment issues if reported within the 24-hour window.
Damaged Packages
While we carefully prepare every order for delivery, VapeTrex.com is not responsible for product damage after delivery, including damage caused by:
- Extreme heat or cold
- Mishandling after drop-off
- Improper storage
Questions? We’re Here to Help.
For any questions or concerns about your order, feel free to contact us:
VapeTrex.com
📍 8580 Stirling Rd #102, Davie, FL 33024
📞 (954) 516-3629
📧 delivery@vapetrex.com
Thank you for choosing VapeTrex.com – your #1 vape delivery service in South Florida. Please review your order carefully before placing it.